Overview

 

We have a legal duty to protect the privacy of all, personal and business data obtained from you while you are using this website. This privacy policy explains what information we may collect from you and the purposes for which it will be used. By using this website you give your agreement to the data practices described in this policy.

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This website only collects personal and business data from you with your permission, for example if you register or fill in a form. No personal or business data is collected from you without you knowing about it. Some web usage and technical information is collected by this website to help us improve our service to you, but this does not contain any personal data.

Changes to this policy

We may make changes to this privacy policy at any time. Changes will be posted here and are effective immediately. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

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Who manages this website?

The content of this website (https://imagimont.com) is managed and edited by Imagimont Ltd. If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us using the Let's Chat feature or sending an email to info@imagimont.com .

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How we protect your data

All transactions made through this site, including the entering of data on contact forms are encrypted using a Secure Socket Layer (SSL) certificate which is installed on this website and gives the ‘https’ at the start of the website domain address. You will also see a small padlock icon next to this to indicate that a security certificate is installed on this website.

This website is also monitored and protected by a security plugin called WordFence. This is a web application Firewall, Anti-virus and Malware scanner.

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Any personal data received through our contact form is stored on our secure email servers hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.  

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Access to our own computer systems and back-up drives are protected by password login and back-up drives have encryption back-up enabled.

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What information do we collect and how do we use it?

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• Contact forms: If you fill in an enquiry/contact form on this site the details you enter into the form will be sent by email to the site owner so they can process your request. We keep contact form submissions for 6 months for customer service purposes but we do not use the information submitted through the form for marketing purposes.

• Log In: If you have created an account to log in to the site your personal information is stored to identify you and is used to deliver services or goods that you have chosen.

• Email: If you have opted to receive news or updates by subscribing to the newsletter available on this website, your email address will be used for this purpose. We do not allow the use of your details by any third party. This subscription service is offered through the Wix platform and you are given the options to choose how you would like to be kept informed with regards to marketing when you receive the welcome email. You can also unsubscribe at any time by using the link at the foot of each email.

• Online payments: All direct payment gateways offered by Wix.com and used by our Imagimont adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

• We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How long we retain your data

We keep contact form entries for 6 months, analytics records for 12 months and customer purchase records for a minimum 6 years in order to comply with HMRC regulations.

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Website usage information (Analytics)

Web usage information is collected by our web server and from other sources including page tagging techniques using JavaScript and cookies. We use IP addresses and cookies to analyse website usage trends, understand user journeys and gather broad demographic information for aggregate use. IP addresses and our cookies are not linked to personally identifiable information.

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The type of website usage information that we collect during your visits to our site includes, for example, the date and time, pages viewed or searched for and other information relating to your usage of our website. We may also use web usage information to create statistical data regarding the use of our website, however no individual identities will or can be identified in such statistical data.

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Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping baskets, and provide anonymised tracking data to third party applications like Google Analytics.

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As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

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You do not have to accept cookies and you can change the settings within your browser to accept all cookies, reject all cookies, reject cookies from certain websites, notify you if a site is requesting to set a cookie, and set various other options.

Switching off cookies will still allow you to view the majority of content on our site, however, it will prevent you logging in and so accessing personalised information. It will also stop us remembering your login User ID if you ask us to do so, and may restrict your use of our interactive tools and of some services available through linked sites.

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If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

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Information sharing and disclosure

We will not sell, rent or disclose your information to any third parties other than those set out in this privacy policy without your consent.

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Third party content and linking to other websites

This privacy policy applies only to this website. We are not responsible for privacy practices within any other websites. You should always be aware of this when you leave this website and we encourage you to read the privacy statement on any other website that you visit. We embed external content from third-party websites such as YouTube, Instagram, LinkedIn including cookies. This content is not published on our website. It is delivered using devices and services from third party sites that can be inserted into our site such as media players, RSS feeds and widgets. These websites may use cookies. Their content is subject to the privacy policy of the relevant third-party provider and not ours.

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Your access to your information

You have a right to request a copy of any personal information that we hold about you. You will be asked for appropriate identification when you request copies of personal information.

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If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. If you donno longer want us to process your data, please either use the Unsubscribe link or contact us via info@imagimont.com and we will notify you within 7 days to confirm your request has been implemented.

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What data breach procedures we have in place

We will notify the relevant supervisory authority in the case of any personal data breaches where applicable and where feasible within 72 hours. If the breach is likely to result in a high risk of adversely affecting individuals’ rights and freedoms, we will also inform those individuals without undue delay. We will also keep a record of any personal data breaches, regardless of whether we are required to notify the relevant supervisory authority.

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A personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data. This includes breaches that are the result of both accidental and deliberate causes. It also means that a breach is more than just about losing personal data.

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